Privacy policy

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• The choices available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We use your information to process your orders with us, including, without limitation, by providing such information to third party payment processors. Additionally, we may share your information with our third party service providers to use on our behalf in performing services related to the administration, use, operation and/or maintenance of our website and/or reacting to your specific requests. Specifically, we may use third parties to facilitate our business and operations, such as shipping (electronically or otherwise), customer relationship management, order fulfillment and/or logistics, hosting the website and/or our online services, to send out email and SMS updates about our company, products and/or services, and/or to provide helpdesk or customer assistance. In connection with these offerings and business operations, our service providers may have access to your personal information for use in connection with these business activities. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We may also share your information as we deem necessary (i) in the event (or partial event) of a corporate sale (asset or stock), merger, reorganization, change in corporate control, acquisition, insolvency, bankruptcy or similar event, (ii) to comply with applicable law or reasonable request based upon governmental regulation, court order, subpoena or similar related action or (iii) to protect the rights, property or safety of us, our customers, our associates or others, to prevent harm or loss, or in connection with an investigation or suspected or actual unlawful activity. We may also share your personal information with third parties who have partnered with us in connection with the services provided on the website.

The website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help the website analyze how users use and view the website. Any information generated by the cookie about your use of the website (including your IP address, and particulars about your browser and configuration as reported by your browser) may be transmitted to and stored by Google on servers in the United States. Please note any information collected by Google Analytics cookies do not include personalized identification information (such as names, e-mail addresses, and payment information). Google may use the information collected for the purpose of enabling us to evaluate your use of the website, certain aspects of your user experience on our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. More information on the Google Analytics cookies are available from Google at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Mobile Information and SMS Communications

If you choose to provide your mobile phone number through our website (including at checkout, account registration, survey participation, or other forms), we may use your phone number to send you transactional messages (such as order confirmations, shipping updates, and customer service notifications) and, if you opt in, marketing and promotional messages via SMS.

Marketing text messages may include information about product releases, special offers, promotions, and company updates. Message frequency varies. Message and data rates may apply.

You may opt out of receiving marketing text messages at any time by replying STOP to any message you receive. For assistance, you may reply HELP or contact us at info@warwoodtool.com or 877-687-1410.

We may use third-party service providers to facilitate the delivery of SMS communications. These service providers will have access to your mobile phone number solely for the purpose of providing SMS services on our behalf and are contractually obligated to protect your information.

We do not sell your mobile phone number to third parties for their own marketing purposes.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time to time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our marketing efforts in general.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our contact form or phone number given below:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

California Consumer Privacy Act (CCPA):
Access and Deletion Requests
California residents have certain additional rights regarding collection, use, disclosure or sale of your Personal Information:

• You may request a copy of the following: (1) the categories of Personal Information we collected about you in (at least) the last 12 months; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting or selling (if applicable) the Personal Information; (4) the categories of third parties with whom we shared Personal Information in (at least) the last 12 months (if applicable), and the categories of Personal Information shared; and (5) the specific pieces of your Personal Information that we have collected, used, disclosed, or sold.
• You may request that we (and our service providers) delete your Personal Information. Note that deletion requests are subject to certain limitations, for example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and for certain other internal business purposes described in our Privacy Policy.

To request a copy of Personal Information we have collected about you, or to request that the your information be deleted, please submit your request here: [info@warwoodtool.com] or by contacting us at 877-687-1410. You may authorize another person (your “agent”) to submit a request on your behalf the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (via email at the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. We will aim to complete your requests as soon as reasonably practicable and consistent with any applicable laws.

“Do Not Sell” Requests
We do not transfer your Personal Information to third parties in exchange for money but information may be shared with certain third party advertising partners for our targeted advertising purposes, specifically, limited identifying information with User Activity Information (as described in the Privacy Policy) may be shared with such partners through targeting cookies, and limited identifying information with recent user transaction information may be shared with such partners through data extracts. Under the California Consumer Privacy Act, California residents may be entitled to opt-out of such sharing (referred to as a “Do Not Sell” right).

California Privacy Rights – Direct Marketing: 
You have the right to request information from Warwood Tool regarding the manner in which we share certain categories of your personal information with third parties, for the third parties’ direct marketing purposes. California Civil Code § 1798.83 provides you with the right to submit a request to Warwood Tool at our designated address and receive the following information:

1. The categories of personal information Warwood Tool disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year;
2. The names and addresses of third parties that received such information; and
3.  If the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Warwood Tool’s designated email address for such a request is sales@warwoodtool.com.

California Privacy Rights – California Minors:
As stated in our Privacy Policy, our websites, our mobile/tablet sites, our social media presence, our applications, and our other digital properties (collectively, our “Websites”) are “general audience” websites and not directed toward children.

California Proposition 65:
The Safe Drinking Water and Toxic Enforcement Act of 1986, also referred to as Proposition 65, is a California initiative to address concerns regarding exposure to toxic chemicals. Proposition 65 requires warning labels on products that contains certain levels of the 600+ elements that the California Air Resources Board considers a carcinogen or a reproductive toxicant. These elements include lead, brass, PVC and a multitude of other everyday elements.
The general Proposition 65 notice is: WARNING: You have purchased an item that contains a chemical known to the state of California to cause cancer, birth defects or other reproductive harm.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1.877.687.1410 or via our online contact form.